BUSINESS SERVICES
We understand how important it is to have your computers running in tip-top shape and that your staff and operations are running at maximum efficiency. When there is a problem with a computer or network, we, better than anyone, understand the amount of pressure this causes due to the inability to function normally in today’s fast-paced society.
That is why we offer 2 options for emergency support solutions for Ottawa:
1. On-Site Technical Support – contact us and we will do our very best to schedule you in as soon as possible.
Certified technicians and guaranteed work Service on site Competitive pricing Quick response and personal services Regular periodic maintenance programs
Emergency Computer Repairs and Support in Ottawa
We understand how important it is to have your computers running in tip-top shape and that your staff and operations are running at maximum efficiency. When there is a problem with a computer or network, we, better than anyone, understand the amount of pressure this causes due to the inability to function normally in today’s fast-paced society.
That is why we offer 2 options for emergency support solutions for Ottawa:
1. On-Site Technical Support – contact us and we will do our very best to schedule you in as soon as possible.
2. Remote Support – With your approval, we can remotely access your computer to assess the situation and decide the best course of action. Contact us and we will provide you with a support key and we can get started.
Contact us and describe the situation that you are experiencing and we can suggest which option would be best to solve the situation at hand.
Home Office
We are available to come to your home, saving you the hassle of disconnecting your PC and dropping it off for service. We believe in being prompt and reliable, thus minimizing your downtime and having your system up and running ASAP.
We know that generally your computer runs smoothly. But when it breaks, it always seems to break at the most inconvenient time. For example, you have an assignment due tomorrow or you need those labels printed tonight.
You have your automobile serviced at regular intervals and your computer requires servicing as well. You need to do regular maintenance to keep the hard drive running smoothly and to keep all the computer components working together at peak performance.
Micropulse is your on-call computer experts who are passionate at providing effective solutions to keep your computer tuned.
In addition to any of the business services we can provide:
Software installation
Hardware Installation
System Maintenance and Security
Tutoring / Training
On-Site Hardware Repair & replacement
When you need someone to effectively service the computers at your office and you don’t want them to cause disruption in your office while doing so, Micropulse’s on-site computer repair solutions in Ottawa may be right for you. Instead of forcing you to disconnect your computer and bring it to our location for services that may take upwards of a week, we come to you and solve all of your computer issues.
Micropulse’s services and solutions in Ottawa help you with the following:
PC and server repair –if you have more than one piece of equipment down, we can fix anything you need to have repaired. Software and hardware upgrades – when we’re done fixing your computer, we’ll update it to keep it running at its best. Lightning quick services – we won’t waste your time with day-long service projects, we’ll get it done fast.
With our easy and affordable on-site computer repair services in Ottawa, you can expect the best out of your PC network. Call us today to see how we can help you.
Monthly Computer Maintenance & Support
We offer a monthly computer maintenance plan for businesses to reduce and prevent downtime and potential network failures.
Our Monthly Maintenance plan includes:
Full diagnostic to all computers in the business network Updating security protection Updating all softwares
Computer Tune-up
$85 per computer for one to three computers / $65 per computer for 4 computers or more. Our maintenance includes:
Update Microsoft Security Patches
Update virus signatures & scan PC - client must have current subscription & high speed Internet access
Install / update spy ware software and scan computer — computer must have high speed Internet access
Remove temporary and unnecessary files from hard drive as well as defragment and scan hard drive for errors
Vacuum dust from case / keyboard / mouse / display
Inventory report of hardware & software
Laptop Repairs & Upgrades
If you have a laptop problem, whether software or hardware related, you have come to the right place. Our qualified Ottawa laptop repair technicians have the knowledge experience to fix laptops. Whether the laptop is a Dell, an HP or IBM, we know them inside out. If you are thinking about upgrading your laptop, we can add RAM or swap out your hard drive. We carry a selection of laptop RAM, batteries, AC adapters, parts and accessories for most of the important brands of laptop.
We can solve these common Laptop Issues:
Keyboard, hard drive or CD/DVD repair or replacement Loose or broken DC power jacks No display or dim display Upgrading operating systems Lines on screen or broken screen Virus removal Power but screen is black or the laptop is not booting up properly Shutting down randomly possibly due to overheating or defective hardware We offer quality, professional and reliable services at reasonable rates. Contact us now and our experienced technician will solve your laptop issue.
We offer quality, professional and reliable services at reasonable rates. Contact us now and our experienced technicians will solve your laptop issue.
Computer Infections (Viruses/Malware/Trojans/Adware/Spyware)
A computer virus is a computer program that can copy itself and infect a computer. The term "virus" is also commonly but erroneously used to refer to other types of malware, including but not limited to adware and spyware programs that do not have the reproductive ability. A true virus can spread from one computer to another (in some form of executable code) when its host is taken to the target computer; for instance because a user sent it over a network or the Internet, or carried it on a removable medium such as a hard drive, flash drive, CD or DVD.
The term "computer virus" is sometimes used as a catch-all phrase to include all types of malware, even those that do not have the reproductive ability. Malware includes computer viruses, computer worms, trojan horses, rootkits, spyware dishonest adware and other and other malicious and unwanted software, including true viruses.
Viruses are sometimes confused with worms and Trojan horses, which are technically different. A worm can exploit security vulnerabilities to spread itself automatically to other computers through networks, while a Trojan horse is a program that appears harmless but hides malicious functions. Worms and Trojan horses, like viruses, may harm a computer system's data or performance. Some viruses and other malware have symptoms noticeable to the computer user, but many are surreptitious or simply do nothing to call attention to themselves. Some viruses do nothing beyond reproducing themselves.
Hoaxes are not computer viruses at all but may advise a user to delete or modify a file that your computer needs to operate correctly. These pests show themselves in a number of ways. Your computer may reboot itself again and again, may not start up at all or may start and then display a blue screen, sometimes called the “blue screen of death”. The computer may slow down to a crawl. You may get messages that pop up warning you of non-existent threats.
Micropulse’s professional experienced technicians have seen it all and have the tools to remove the nuisance. In cases where removal is not possible or there are too many issues we will let you know what the fastest and least expensive solution may be.
Contact our Micropulse technicians and we will resolve your virus issues quickly and affordably.